Customer support cost calculator.
See what answering support tickets by hand really costs you each month, and how much an AI support employee could save by handling the repetitive ones. Move the sliders. No signup, no email.
Handling support by hand costs about $51,840 a year. Deflecting the repetitive tickets could free up $2,376 every month and shorten wait times on the rest.
Estimate only. It values agent time at the hourly cost you entered and assumes an AI support employee handles the deflectable share, with a human still approving sensitive replies. Your real result depends on ticket mix.
What support actually costs, per ticket
Support cost hides in plain sight. Each ticket looks cheap, but the total is your agents' fully loaded hourly cost times the minutes every ticket takes, times the volume you get each month. A big share of that volume is the same handful of questions asked again and again: where's my order, how do I reset this, what are your hours.
An AI support employee answers those instantly from your knowledge base, resolves or deflects the repetitive share, and drafts replies for the trickier ones so a human just reviews and sends. You keep control of anything sensitive, your customers get faster answers, and your team spends its time on the tickets that genuinely need a person. The calculator above estimates that saving from your own numbers.