An AI receptionist for clinics that never misses a patient
Every missed call at a clinic is a patient who books somewhere else. Emplai's receptionist answers patient inquiries across phone, WhatsApp and web, reads what they need and the time they want, checks your schedule and proposes an appointment. Your front desk approves, and it books and sends reminders, so no patient slips through and no-shows drop.
How it works
Answers every inquiry
Picks up patient messages from phone, WhatsApp, Instagram and your website.
Reads the request
Understands what the patient needs and their preferred time.
Checks the schedule
Finds real openings on your clinic's calendar.
You approve, it books
Your front desk approves, then it books and sends appointment reminders.
Why teams use it
No missed patients
After-hours and overflow inquiries still become booked appointments.
A patient booking sheet
Name, number, reason and requested time captured on every request.
Fewer no-shows
Automatic reminders before each appointment reduce empty slots.
Front desk stays in control
Every booking is approved by a human before it's confirmed.
Frequently asked questions
Can an AI receptionist work for a medical or dental clinic?
Yes. It answers patient inquiries across your channels, checks the schedule and proposes appointment times, then books after your front desk approves. Reminders help cut no-shows.
Does it handle after-hours calls and messages?
It works around the clock, so inquiries that arrive at night or during busy periods still turn into booked appointments by the next morning.
Is the clinic still in control of the calendar?
Always. It proposes times against your real openings and a person approves every booking before it's confirmed.
Put Iris to work today
Approve-first, logged and reversible. You stay in control of every action.