An AI receptionist that books appointments while you work
Emplai's receptionist reads every inquiry that comes in, understands the request and the time the person wants, checks your calendar for real openings, and proposes a slot. You approve it, and it books the appointment and sends reminders. It works around the clock, so a message at 11pm still becomes a booking by morning.
How it works
Greets the inquiry
Reads the message from your booking form, WhatsApp, Instagram, SMS or phone and understands the intent.
Checks your calendar
Extracts the requested time and finds real open slots on your connected calendar.
Proposes a slot
Suggests the best available time and captures the name, number and details.
You approve, it books
Nothing is booked until you say yes. Then it confirms and sends reminders before the slot.
Why teams use it
Every channel, one desk
Phone, WhatsApp, Instagram, Facebook, SMS and web forms all flow into a single, tireless receptionist.
A real booking sheet
Every request becomes a row: name, number, address, requested time and status. Export it any time.
Approve-first
You confirm each booking before it lands on the calendar. Nothing goes out without you.
Reminders included
It sends an appointment reminder before the slot so no-shows drop.
Frequently asked questions
Can an AI receptionist book appointments automatically?
It does everything up to the booking automatically — reads the request, checks the calendar and proposes a time — then waits for your approval before it books. That keeps you in control while removing the busywork.
Which channels can the AI receptionist answer?
Booking forms, WhatsApp, Instagram, Facebook, SMS and phone, plus your calendar. You connect each tool once and it turns green when it's ready.
Will it double-book or make mistakes?
It only proposes times against real openings on your connected calendar, and you approve every booking, so a human is always the final check.
Put Iris to work today
Approve-first, logged and reversible. You stay in control of every action.